Tamil Nadu Health Foundation

 

Terms & Conditions

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Introduction and Acceptance
Tamil Nadu Health Foundation (TNHF) is a healthcare initiative providing access to medical information, healthcare services, digital health tools, and related online services through its website and applications.
 

This platform provides public access to its interactive online websites, applications, and related services.
 

These Terms & Conditions, along with our Privacy Policy, govern your access to and use of our websites (“Website”), mobile widgets, applications (“Application”), and all other related services (collectively referred to as the “Services”).
 

By accessing or using any part of our Services, including but not limited to https://www.tnhealthfoundation.org/ and all associated platforms where these Terms & Conditions are displayed, you agree to be bound by these Terms.

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Please read these Terms & Conditions carefully before using our services. By accessing or using any of our services (other than to review these terms for the first time), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, which may be updated or modified from time to time. If you do not agree to these Terms, you are advised not to use or access any of our Services. Any violation of these Terms & Conditions may result in appropriate legal action as permitted under applicable laws.
 

Legal Status

Tamil Nadu Health Foundation (TNHF) is registered under applicable laws of India and operates in accordance with the regulations governing healthcare services and digital platforms.

All services provided through this platform comply with relevant medical regulations, healthcare guidelines, and applicable laws of the Republic of India.
 

Account Name:  M/s Tamil Nadu Health Foundation

Registration Number: 05260100028304
IFSC Code:  BARB0ECSTRE (5th character is numeric zero)
Date of Incorporation:  21 December 2025

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Consent to Electronic Disclosures

By using the Tamil Nadu Health Foundation (TNHF)  medical platform, you agree to receive communications and disclosures electronically.

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These communications may include:
 

Terms and Conditions and legal disclosures

Privacy Policy

Appointment confirmations and reminders

Medical reports and notifications

Billing and payment confirmations

Important health-related communications
 

These communications may be sent through:

Email

SMS

Website notifications

Mobile application notifications
 

To receive these communications electronically, you must have access to a computer or smartphone with internet connectivity and a valid email address or mobile number.
 

Online Registration

Users may be required to register to access certain services such as:

Booking doctor appointments

Telemedicine consultations

Accessing medical records

Submitting health-related information
 

You agree to provide accurate, complete, and updated information during registration.
 

You also consent to receiving communications via Email, SMS, or other digital channels, including notifications related to appointments, health updates, and platform services.
 

Notices sent electronically will be considered received within 24 hours of posting on the website or sending via email/SMS.
 

Identity Authentication

To comply with applicable healthcare regulations and ensure patient safety, the platform may collect and verify certain personal information, including:
 

Name

Contact information

Identification details

Health-related information
 

This information may be required to:
 

Provide medical consultations

Maintain medical records

Comply with legal and regulatory requirements

Ensure patient safety and security
 

Where required by law, the platform may share relevant information with authorized government agencies or healthcare regulatory authorities.
 

Medical Services Disclaimer

The platform may provide:
 

Online appointment booking

Telemedicine consultations

Health information resources

Diagnostic service coordination

Medical awareness and educational materials
 

However:

The information provided on the platform does not replace professional medical advice.

Users should always consult a qualified healthcare professional before making medical decisions.

In case of medical emergencies, users must contact emergency services or visit the nearest hospital immediately.
 

Payment Services

The platform may provide secure online payment facilities for:
 

Doctor consultations

Diagnostic services

Medical packages

Healthcare programs
 

Payments are processed through secure third-party payment gateways.
 

The platform does not store sensitive financial information such as credit/debit card details.
 

Appointment & Refund Policy

Appointments booked through the platform may be subject to rescheduling or cancellation policies.
 

Users may cancel or reschedule appointments within the allowed timeframe.

Refund eligibility depends on the specific service provider or medical facility policies.
 

For payment-related issues, users may contact support at:  tnhf@tnhsp.org

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Intellectual Property

All content available on the platform including:
 

Medical articles

Images

Graphics

Videos

Software

Platform design

Educational materials

(collectively referred to as “Service Content”) is the intellectual property of Tamil Nadu Health Foundation (TNHF), its licensors, or content providers.

Unauthorized reproduction, distribution, or modification of this content is strictly prohibited.
 

Access and Use

While using the platform, users agree not to:

Violate any applicable laws or healthcare regulations

Provide false or misleading medical information

Upload harmful software, viruses, or malicious code

Attempt unauthorized access to system data

Misuse medical information or services

Use automated tools (bots, scrapers) without permission

Interfere with the proper functioning of the platform
 

Users must cooperate with the platform in case of any investigation of misuse or security concerns.
 

Data Privacy and Medical Records

Medical data and personal information collected through the platform will be handled according to the Privacy Policy and applicable data protection laws.
 

Medical records may be stored securely and used only for:
 

Providing healthcare services

Improving service quality

Legal compliance

Medical research (where applicable and anonymized)
 

Miscellaneous

No waiver by either party of any breach or default under these Terms shall be deemed a waiver of any previous or subsequent breach.
 

If any provision of these Terms & Conditions is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
 

These Terms & Conditions, together with the Privacy Policy, constitute the entire agreement between the user and the platform.
 

Jurisdiction

Any disputes arising from the use of the platform shall first be attempted to be resolved mutually.

If unresolved, disputes shall fall under the exclusive jurisdiction of the Civil Courts of Chennai, Tamil Nadu, India.​